Conflict Management

The Art of Conflict Reconciliation

To achieve your optimum performance in a world where the ability to collaborate with others, form and be a part of a team, and often get others to do those things they would rather not do ... you need to perfect your interpersonal relations skills. And let's face it ... regardless how perfected your interpersonal relation skills are, sooner or later there are going to be problems. And when they occur, the effectiveness of your organization will depend upon your team's'ability to reconcile the conflict. Not avoid it and not manage it. Reconcile! 

This seminar is designed to help you with that very worthy objective. Now you can learn the principles and practices that will allow you to understand why people do the things they do and how to reconcile the problem as productively as possible. 

It doesn't matter whether you are the organization head, a first line supervisor or an individual contributor, your ability to understand interpersonal relations will be a deciding factor in whether you win in your everyday interactions or simply show up. 

This seminar will show you how to understand and get along with just about anybody; develop rapport and respect quickly; and, most importantly, win others over. You'll learn how to gain commitment and buy-in, create a productive win-win atmosphere and use your personality to lead people to a higher level of cooperation. 

This high content seminar will teach attendees ...

• How to identify a conflict from a misunderstanding
• How to put your ego on hold and reframe your view of the situation
• The difference between a fear and love orientation
• How to use advanced communication skills to resolve any conflict
• How to bring out the best in people even in the midst of conflict
• Why just letting it slide by attempting to avoid conflict may actually increase tensions
• How to use 'reflective listening' so you can hear others tell you how to resolve the conflict with them
• How to create a personal aura that invites others to come and resolve the conflcit with you
• How 'shutting up' is sometimes the best way to resolve conflicts
• How to mirror and then reduce to stop a heated argument

Through a series of lectures and exercises, you'll gain time proven techniques for gaining cooperation and agreement. By the end of this seminar, you'll have the confidence that will put you at ease in any situation with people. You'll start to see new situations as a chance to refine your skills. If your success depends on your ability to reconcile comflicts, and it does, register for The Art of Conflict Reconciliation Seminar today.